RESTAURANT EVALUATION
07-25-2008 at 2:30PM
760 W. Shaw Ave. Fresno, CA 93704
Belana
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Critic 1: Looks awesome inside, very clean. I actually was a little taken back by the menu variety, I expected a lot more then what they offered. If you find yourself at times having a hard decision on what to eat because of the selection on the menu, no worries here, that's for sure.
Critic 2: Very clean and had lots of different types of seating which I love. They offer tables and chairs both inside and out on the patio along with stools up to bar areas inside. Menu was pretty average but they did offer something I had not seen before, sweet potato french fries!
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Critic 1: Waitress was nice but needs to be retrained or given her pink slip.
Critic 2: Maybe our waitress was new, or maybe they had brand new menu and she was not familiar with it, or maybe she needs to be RETRAINED!
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Critic 2: Where do I start, I asked the server about their chicken salad sandwich and what was the ingredients, she said "You know chicken, potatoes, olives." Now I've been told, I make a pretty mean chicken salad and I've never made or had it with potato or olives. I even repeated my question a couple of times and asked if it had any type of fruit or nuts, no just potato & olives but it had something orange in it & when I asked what it was she didn't know. This is an important fact to know, lots of people are allergic to different types of foods and chicken salad typically has nuts & fruit in it.
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Critic 1: Bathrooms were very clean!
Critic 2: Asked if they had a child's menu and she told me no. Did not offer a different suggestion, like we can give you a half order of something. I really don't think she knew the menu.
Critic 1: I think this would be a great place for a date or to go with a group of friends to have some drinks. The bar inside is fully stocked and the atmosphere is amazing! Food not so great.
Critic 2: I was not blown away with this place, the sandwich tasted like it was missing something and I don't mean the potatoes and olives. The type of bread they served it on didn't really go with the filling. I will have to say that the sweet potato fries were fabulous and when I have to go back I will be ordering those for sure.
FIRST IMPRESSIONS
CRITIC 1
CRITIC 2
Greeted When First Entered
2
2
Waiting Area Available & Comfortable
1
1
Overall Cleanliness
3
3
Wait Time To Be Seated
2
3
Menu Variety
1
2
COMMENTS
CRITIC 1
CRITIC 2
SERVICE QUALITY
Friendliness Of Wait Staff
2
2
Wait Staff Knowledge Of Menu
1
1
Attentiveness To Customer Needs
1
1
COMMENTS
FOOD QUALITY
CRITIC 1
CRITIC 2
Temperature
2
3
Appearance
2
3
Taste
2
2
Portions
2
3
Kitchen To Table Delivery Time
1
1
Value
2
2
COMMENTS
Bathroom Cleanliness
3
2
Children's Menu Selection & Pricing
1
1
COMMENTS
ADDITIONAL IMPRESSIONS
CRITIC 1
CRITIC 2
ADDITIONAL COMMENTS
Ice Tea & Water
1/2 Chicken Salad Sandwich w/ Sweet Potato Fries
1/2 Club Sandwich w/ Green Salad
COST - $23.48
WHAT WE ORDERED & TOTAL COST
1.91
TOTAL SCORE AVERAGE
1 = You Need Help 2 = Just Average
3 = Have You Considered Expanding?
